Service monitoring by Net2000

Know the moment your service goes down.
Before your customers do.

Service Monitor keeps a constant eye on your websites, mail, DNS and servers. The instant something stops answering, you get a push notification on your phone and an email, and another when it's back up.

HTTPSSSL expiryDNSSMTPPOP3IMAPSSHPing
Live demo · example hosts--:--:--
Service Monitor CHECKING · 6 SERVICES
How it works

Four steps, around the clock.

No software to install on your servers. Service Monitor checks your services the same way your customers reach them, and tells you the moment one stops answering.

01

Check

Every minute your websites, mail, DNS and servers are probed: does it answer, how fast, and is the certificate still valid?

● GET https://web01… 200 OK · 182 ms
02

Detect

No answer, an error code or a timeout? It's re-checked to rule out a blip, then flagged as down.

● SMTP mail… timed out
03

Alert

A push notification lands on your phone and an email hits your inbox, with what failed and when.

● Push + email sent
04

Recover & report

When it's back, you're told straight away, along with how long it was down. Every incident is logged.

● Recovered · down 6m 40s
Live demo

Every service at a glance.

Here's an example status board. Watch the mail server drop out, raise an alert and recover. The hosts and figures are made up for the demo, and time is sped up.

Status board Example

6 up 0 warning 0 down
90 days agoEach bar = one day · example historyToday

Incident timeline

    Thursday 29 October
    9:41
    SERVICE MONITORnow
    🟢 RECOVERED: mail.example.com.auSMTP responding again · down 6m 40s
    SERVICE MONITOR2m ago
    ⚠️ STILL DOWN: mail.example.com.auReminder · SMTP not responding for 5 min
    SERVICE MONITOR7m ago
    🔴 DOWN: mail.example.com.auSMTP not responding · connection timed out
    SERVICE MONITORMon
    🔒 SSL expiring: shop.example.com.auCertificate expires in 14 days
    Notifications

    Alerts that actually reach you.

    Push straight to your phone, plus an email with the details. You hear when it breaks, get a nudge if it stays down, and get the all-clear when it's fixed.

    Service Monitor · to you@example.com.au
    [DOWN] mail.example.com.au · SMTP not responding
    Example email alert
    ServiceSMTP · port 25
    Hostmail.example.com.au
    ErrorConnection timed out
    Last OK1 min ago · 41 ms

    Escalation, example

    0m
    First alertPush + email
    5m
    ReminderStill down
    ✓
    RecoveredWith downtime
    What we watch

    If it answers on the internet, we can watch it.

    The everyday services a business can't do without.

    Websites

    Is your site up, returning the right status, and how fast does it load?

    HTTP · HTTPS

    SSL certificates

    A warning well before your certificate expires, not after browsers start warning visitors.

    SSL / TLS EXPIRY

    DNS

    Your domain resolves. If DNS fails, everything behind it disappears.

    DNS

    Mail

    Sending and receiving servers answering, so email doesn't quietly stop.

    SMTP · POP3 · IMAP

    Ping & latency

    Servers, routers and links reachable, with response times tracked.

    ICMP PING

    Ports & SSH

    Remote access and other service ports open and responding.

    SSH · TCP PORTS
    Melbourne · Net2000

    Stop finding out from your customers.

    Tell us what you'd like watched, whether it's your website, mail, servers or all of it, and we'll get it set up.

    Email us Contact Net2000